Account
Manager
(a.k.a superheroes)
In Cleaning in Motion, our Account Managers are superheroes. We count on them to save the day, keep the client and team on track to success and keep their personalities and emotions in check.
As an account manager, you will act as a consultant; advising clients on best practices for marketing and sales strategies, sharing knowledge, and empowering clients and their teams with expertise and tools.
Aside from being responsible for managing the relationships with the customers, you will also act as liaison between the customer and our internal team. Your main goal is to ensure timely and successful delivery of our services, by leading the Motion team to accomplish their tasks. You objective will not only be to increase customer retention, but to ensure customers are thrilled to be working with Motion!
Account Manager
(a.k.a superheroes)
In Cleaning in Motion, our account managers are superheroes. They usually save the day, keep the client and team on track to success and keep their personalities and emotion in check.
And account manager in our Agency acts as a consultant, advising clients on best marketing and sales strategies, sharing knowledge, and empowering the clients and his team with expertise and tools.
As an account manager, you are responsible for managing the relationships with named clients. The bottom line function for this position is to retain our customers and ensure the transition of clients from satisfied to thrilled.
The Account Manager liaises between customers and internal teams to ensure the timely and successful delivery of our services according to customers' needs. Manage and develop clients' accounts to maintain favorable relationships with them. It's responsible for leading the team to accomplish their tasks and deliver what the clients expect.
Watch the video to know what to Expect.
Watch the video to know what to Expect.
🥷🏽 Main Responsibilities
1- Manage relationships with clients, maintaining good communication and ensuring customer satisfaction.
2- Organize and supervise the team's activities to deliver the services offered, on time.
3- Manage the different tools used by the Agency and the client, providing onboarding and support, as needed.
4- Review and share monthly results, guaranteeing the fulfillment of the goals and spending within a budget.
5- Maintain an ongoing relationship with the internal team, including Growth Hacking, Design, and Content Departments.
6- Advise clients on tools and marketing strategies.
7- Lead client's weekly meetings
Account Manager
at Cleaning in Motion
Job type
Full time
Location
Remote
Account Manager
at Cleaning in Motion
Job type
Full time
Location
Remote
👨🏻🎨 About You
· Excellent communication skills both written and spoken
· High attention to detail
· Great people skills. Comfortable conducting business conversations via phone and web meetings on a daily basis
· Outstanding follow up and follow through
· Strong project management skills
· Effective time management and personal accountability
· Eager to learn
👂 Communication Skills
· Skilled in providing simplified explanations to complex or complicated concepts
· Outstanding written communication and verbal skills
· Understanding and ability to strategically communicate the fundamentals and practices of traditional and non-traditional forms of media
· Use applied knowledge, available evidence, logical means and processes to investigate and resolve problems with a high degree of accuracy
💻 Technical Skills
· Proficient use of Google Drive applications, including Docs & Sheets
· Experienced in the navigation of primary internet advertising interfaces including, but not limited to, Google, Bing, and Facebook
· Excellent Quantitative & Analytical Skills
· Able to use return-on-investment (ROI) as a decision-making tool and provide analysis of relevant performance data to determine go-forward actions
· Comfortable meeting via ZOOM & other online meeting platforms
Qualifications
· Bachelor's Degree in General Business, Marketing, Advertising, Public Relations, Journalism or English (Preferred but not required)
· 2+ Years Experience In Marketing, Advertising, Public Relations, Sales, Customer Service, or related field
Success KPIs
1) Company Growth
2) Company Client Retention
3) Performance
4) Contribution
5) Education
6) Use of TW and Spaces
7) Processes
Be Part of something great
Love what you do, work with smart and fun people, that you will love.
Be Part of something great
Love what you do, work with smart and fun people that you will love.
Our Mission
Become the #1 Marketing Agency for the cleaning industry. Become a support system for our clients, not only as an agency that executes marketing strategies but also as an extension of their organization, that empowers Cleaning company owners with tools, knowledge and strategies to succeed online. We want to improve people's lives by making their day-to-day tasks easier and simpler.
Our Mission
Become the #1 Marketing Agency for the cleaning industry. Become a support system for our clients, not only as an agency that executes marketing strategies but also as a support system that empowers Cleaning company owners with tools, knowledge and strategies to succeed online. We want to improve people's lives by making their day-to-day work lives easier and simpler.
Amazing Culture
We are a team of experts who fight for each other and our clients, who help and challenge teammates to be better people and professionals.
We are marketers, sales, and design lovers, a proactive team of professionals, that is always looking for ways to improve professionally and personally. Cleaning in Motion is our second home, and we want to make sure it feels like it.
We have fun doing what we do and coming to work every day.
We believe in work-life balance; EVERYONE ENJOYS OUR MANDATORY “30 DAYS OFF PER YEAR“ POLICY.
We believe that honesty and good communication are the foundation for any relationship, and we want to be in a long-term relationship with you. How cute is that? But it's true!
We have been growing for the past 5 years and are not stopping anytime soon.
Take 30 paid business days off per year
